Teaching Authors to Violate Amazon’s Review Guidelines
By.
I sounded an alarm about the need for studying Amazon’s guidelines in my book, Amazon Categories Create Best Sellers. But, for the sake of all honest writers, it seems a louder warning is due concerning the illegitimate teachings/uses of Amazon.com by authors.
IGNORANCE OF THE LAW (GUIDELINES)
Over the past few years Amazon became increasingly aware of review abuses and has taken sometimes severe measures in response. In the process sometimes innocent authors and reviewers have suffered penalties.
Please allow me to state right up front I’m not pointing an accusing finger at the innocent. My goal is to pass along information so authors won’t find themselves unknowingly in violation. Amazon obviously feels, as the courts do, that ignorance of the law is no defense. So let’s arm ourselves with knowledge as our defense.
Personally I suspect the widespread ignorance of Amazon’s guidelines may stem from the belief that Amazon is just the world’s largest book store, therefore has no strenuous guidelines or fine print. But, as my book describes, Amazon is so much more – it’s the largest and most powerful publicity machine known anywhere at this time.
And it is vital for authors to take time to learn the rules so they don’t inadvertently break them and suffer the consequences, consequences many writers are not aware exist.
TEACHING FLAGRANT VIOLATIONS
Ignorance of the guidelines is not the only culprit. *I’ve read bestselling books that teach flagrant violations for promoting your book on Amazon, teachings that, if followed, will result in review deletion, and possibly your (and the teacher’s) book being deleted from Amazon’s bookstore if ever discovered.
*There is no need for me to identify the offending books or authors. If you read or hear these things being taught now you know they are false. My goal is not to bust authors but to learn. And if you take time to learn the guidelines you’ll always know whose teaching is valid and whose is not.
For a few years now the Amazon review controversy has flared, focusing largely on those who are innocent of their penalty. It’s not going to stop and there is good reason for that; the offenses don’t stop. So it’s time we focus on the guilty.
SOUNDING THE ALARM AGAIN
When I read new books written by promotional leaders that teach writers to violate the most strenuously enforced review guidelines, it’s time to sound the alarm again. Authors read these books, and not knowing how wrong the teachings are, follow them to the letter. And then when that dreaded email from Amazon arrives, they are shocked and angry.
*Tip: Watch out for books/articles using the word/words Guerilla/Guerilla Marketing. Most of them contain reliable information you can definitely use. But many advise highly illegitimate tactics. The term Guerilla Marketing means: an advertising strategy in which low-cost unconventional means (graffiti, sticker bombing, flash mobs) are utilized… Always attention-getting, but sometimes illegal.
One bestselling book I read teaches that authors should post a link to their own book when reviewing a similar book. This author advised writing reviews of books similar to yours and making sure in the first or second sentence to mention your own book and hyperlink to it. The book gave detailed instructions how to use Amazon’s “Insert Product Link Here” button to insert the link straight to their own book.
This is absolutely prohibited by Amazon. A highly respected colleague, Phyllis Zimbler Miller, followed this advice, placing the links to her books in several reviews. After reading my warning, about a week after she’d placed the violating links, she went to edit them out, but some of these reviews had already been deleted by Amazon. Thankfully one was still live that she could edit, and her previous reviews also remain safe. Read more from Phyllis.
I too teach authors how to use Amazon’s publicity machine for all it’s worth, but I spend a lot of time reading the help files & fine print to make sure I don’t add more illegitimate advice to the mire. Or even worse, provoke innocent authors to violation where they wreak penalties because of me. In that spirit, let’s take a few minutes to clarify what is NOT allowed in a review.
PROMOTIONAL CONTENT IS NOT ALLOWED IN REVIEWS
It’s as simple as that. To quote from Amazon, they do not allow:
- Advertisements, promotional material or repeated posts that make the same point excessively
- Sentiments by or on behalf of a person or company with a financial interest in the product or a directly competing product (including reviews by authors, artists, publishers, manufacturers, or third-party merchants selling the product)
- They also prohibit: “The upload, download, or transmission of any domain names, URLs, or hyperlinks. The use of the Service for commercial purposes such as advertising, promotion, or solicitation.”
That’s all pretty straightforward. Amazon’s primary rules prohibit self-promotion throughout their site, but this is especially stringent regarding reviews. If you violate Amazon’s rules if/when their ‘bots catch you, the punishment can be banishment.
WHY BREAK THEIR RULES ANYWAY?
And why would we want to break the rules? As described in my book, Amazon has already provided a unique and powerful publicity platform unlike anywhere else. All we have to do is acquire a basic understanding in order to place our books in the RIGHT categories and attach SEO optimized tags.
Then Amazon’s top secret algorithms take over to promote our book continually and indefinitely, in ways we could never afford to purchase outright. This is why Amazon makes bestsellers out of more authors than anywhere else. And why I’m more than happy to comply with all their rules and regulations when they benefit me so greatly. I explain their ingenious engine in more detail in my two white papers on the subject, How Book Categories Can Doom Sales or Make Amazon Your Personal Publicist. And, What Authors Must Know About Amazon Before Selling Their Books There.
Still violations are more prevalent than you’d think, whether through ignorance or purposeful deception. Keep a watchful eye because they can be, and are, taught in books sold right on Amazon.com, misleading honest authors. This is why I devoted part of my book to teaching what the review guidelines really say.
Make Amazon your own private publicist legitimately
to reap their vast promotional benefits
and none of their penalties.
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Purchase: Amazon Categories Create Best Sellers:
But That’s Not All They Do
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This is a great job. Keep doing this. Also liked your previous write either…
Many thanks for the post Aggie and to others for their input. Very interesting indeed as i wasn’t even aware of what some ‘authors’ have been doing. I find it is very difficult to get genuine reviews, i have even heard of some people ‘paying’ for the ‘service’ though not even sure how / where but that isn’t something i would want to do anyway.
Write On everyone, wishing you all every sucess for 2013.
Thankx so much for your comments, David. I too find it difficult to get reviews. I put weeks worth of effort asking for reviews for my last book, writing to hundreds of people, and these are all I got: http://www.amazoncategoriescreatebestsellers.com/reviews-press/
But it’s worth the effort to get honest reviews. And then it also snowballs from there and you start getting reviews in waves off and on for the life of the book.
Good luck to you too, on all your endeavors this coming fresh year.
Aggie,
Fascinating topic, I look forward to visiting your blog frequently. When I post my reviews on Amazon, I post the review and nothing else. No links back to me nor to anyone else.
All the best,
Donna
So glad to have you, Donna. I know what you mean. I no longer do anything I haven’t read is OK in their help files. And I write to them or call with every question. Better safe that sorry!
Hi Aggie,
Just read your blog via Phyllis Zimbler Miller’s blog about the dos and don’t when it comes to writing reviews on Amazon.
I am an author and when I post a review about a book I’ve read, I post my name at the end of the review,along with a brief tag/bio saying I am the author of …..
I do not include a link.
I believe this is perfectly acceptable and is not breaking any rules but did want o double check.
Thanks,
Kathleen M. Rodgers
author of the award-winning novel THE FINAL SALUTE
Ranked #1 on Amazon’s Top Rated War Fiction
Ranked #2 on Amazon’s Bestselling Military Aviation
Hi Kathleen,
So happy to have you stop by. What you’re doing may be perfectly fine, but I’ve learned that with Amazon “may be” is not enough. Just to insure you’re OK with this, ask Amazon themselves through your author central account. I always ask first and so avoid penalties later.
When you get your answer would you share it with us here? Thankx so much.
Dear Aggie,
I decided to contact Amazon myself to make sure I was staying within the guidelines. Here’s their prompt response back.
“Hello Kathleen,
Thank you for your recent inquiry!
I understand you often leave reviews on our site and end the review by including your name, as well as the title of your book, and you’d like to know if this is acceptable to do. Yes, that is completely acceptable. You’ve already stated that you do not include links to your book in this signature, which would violate our participation guidelines. So, as long as you are not including any types of links within these reviews to your book, this is allowed.
Additionally, keep in mind that you are allowed to mention only one book in your signature block.
I hope this helps and clears things up, Kathleen! We look forward to seeing you
again soon.
Thank you for your inquiry.”
Thank you so much for sharing this with us all. If we can all share what we learn about publishing our books it would be so much easier to navigate. Especially at Amazon where the rules can become so hard to uncover.
[...] as Aggie Villanueva explains in this excellent blog post, including your own book link is not an approved action for an Amazon book [...]
[...] as Aggie Villanueva explains in this excellent blog post, including your own book link is not an approved action for an Amazon book [...]