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Archive for can’t contact Amazon

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Many authors get upset because they think they can’t contact Amazon. As a huge part of our marketing campaigns we’re told to make sure our books are listed there and on Kindle, but when problems arise feel abandoned because we can find no ways to contact them.

And it’s true that Amazon makes it hard to find the help sources they offer beyond emailing them. Here’s a few contact sources to alleviate our abandonment issues with the Giant!

Get Amazon to Call You

Go to this help page: http://www.amazon.com/help

Scroll down, and on the right there is a big Contact Us button.that will take you to your Sign In screen.

You must fill out the form about your query first, and then the E-mail and Phone buttons at the bottom will highlight. Chose Phone for them to call you back, or E-mail if you prefer email support.

If you chose Phone then just pick if you want them to call you right now or in five minutes.

Or Call Them Directly

If your country isn’t listed or you’re unable to take advantage of the Contact Us feature, you can call directly at 1-877-453-4512 or 1-866 216-1072. If you’re calling from outside the U.S 1-206-922-0844.

Categories : Amazon Marketing
Comments (2)

.

Many authors get upset because they think they can’t contact Amazon. As a huge part of our marketing campaigns we’re told to make sure our books are listed there and on Kindle, but when problems arise feel abandoned because we can find no ways to contact them.

And it’s true that Amazon makes it hard to find the help sources they offer beyond emailing them. Here’s a few contact sources to alleviate our abandonment issues with the Giant!

Get Amazon to Call You

Go to this help page: http://www.amazon.com/help

Scroll down, and on the right there is a big Contact Us button.that will take you to your Sign In screen.

You must fill out the form about your query first, and then the E-mail and Phone buttons at the bottom will highlight. Chose Phone for them to call you back, or E-mail if you prefer email support.

If you chose Phone then just pick if you want them to call you right now or in five minutes.

Or Call Them Directly

If your country isn’t listed or you’re unable to take advantage of the Contact Us feature, you can call directly at 1-877-453-4512 or 1-866 216-1072. If you’re calling from outside the U.S 1-206-922-0844.

Categories : Amazon Marketing
Comments (1)

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